Ordering Information

Return Policy. Green Pear offers a 100% quality guarantee on its product. If you are not satisfied for any reason, please contact us at customerservice@greenpear.com within 30 days of your purchase.

Shipping Costs. The shopping cart adds up the individual weight of each item you have ordered and then references that total weight with your zip code. A shipping cost is calculated using this information based on a zone chart provided by the U.S. Postal Service. Each purchase starts with the base price for Priority Mail and then increases the shipping fee as necessary, based on total weight. We charge you only the true shipping costs, and do not charge a handling fee.

Shipping Method. We ship all orders via Priority Mail through the U.S. Postal Service. Orders are shipped within three business days of confirmation of payment. We are looking into adding other shipping options in the future. At this time, we can only ship within the United States, but intend to add Canada and international destinations soon.

Payment Methods. We accept all major credit cards and direct debit through PayPal. PayPal provides a secure and reputable payment processing system that is easy to use. In addition to credit cards, you can create a PayPal account that is directly linked to your checking account, thus working like an electronic check.
We cannot accept checks for internet purchases. However, we will accept checks, with proper identification, at conventions.

Coupons and Promotional Codes. To use a coupon or promo code, fill in the corresponding field when checking out through the shopping cart. Your total will be calculated based on the type of coupon or promotion you have entered.
Join the Green Pear mailing list to receive news of promotions and get coupons throughout the year. In addition to the general promotions announced on the web site, mailing list members will receive exclusive offers and members' only goodies. Click here to sign up for the mailing list.

Privacy Policy. Green Pear respects your privacy and will not share, sell, or rent any of your personal information. By signing up for the mailing list, you are allowing us to serve you better by providing you with regular information and promotions. We will use your personal information for our purposes only. Your financial information is securely stored at all times on PayPal's verified server, and is not maintained on our web site.